Your Health, our Mission

What we are known for is;
Affordable Quality Healthcare

Services offered

Our Location

We are located in Chuka Town, just behind Co‑operative Bank — you are all welcomed.

Easy access, secure parking, wheelchair-friendly entrance, and a warm team ready to help 24/7.

Find us here

Reach us through

Phone: +254 798 712049

Alt: +254 719 638324

Contact Us

why choose us

At Optimal Family Hospital, our BIG Heart acknowledges everyone is special. Our BIG heart beats for all!

Directions: After reaching Chuka Town, locate Co‑operative Bank — we are just behind the bank at the Former Kimwa Building. For turn‑by‑turn guidance, tap the Find us here button above to open Google Maps.

We offer patient‑focused, world‑class medical treatment and accord the highest standards of medical care to all our patients indiscriminately.

With our state‑of‑the‑art amenities and equipment, and our well‑trained staff, we are committed to delivering the most effective and most compassionate care to all our patients.

Our core Values

Vision

Our vision

To provide affordable, quality and caring medical care to clients of all ages in Kenya and East Africa.

Mission

OUR MISSION

To offer exceptional, complete and caring medical care to all our customers at an affordable cost. To inform, counsel and treat all our customers with respect and compassion. To provide our customers with ongoing wellness information that results in a quality and healthy lifestyle.

Core Values

CORE VALUES

  1. Quality
  2. Integrity
  3. Professionalism
  4. Patient centered
  5. Consistency
  6. Empathy

Our Facilities

Doctors

30+

Specialist doctors at work

Patients

1040+

satisfied patients

Bed Facility

40+

bed facility

Hospital

1+

available hospital

24/7 Emergency Services

Need urgent medical attention? Our emergency services are available 24/7 to provide immediate care and support. Our experienced team is here to assist you in any medical emergency. Call our emergency hotline or visit our hospital for prompt medical attention.

our services

10% discount on all checkups

At Optimal Family Hospital, we believe that proactive healthcare should be accessible to everyone. That's why we offer free checkups to help you stay on top of your health.

  • Basic vitals and BMI screening
  • General wellness consultation
  • Follow-up guidance and referral where needed

24/7 ambulance

Emergencies can happen anytime. Our ambulance fleet operates round the clock, providing rapid response and safe transfer.

  • Trained paramedics on board
  • On-transit communication with ER
  • Advanced life support equipment

expert doctors

Our specialists combine clinical excellence with compassionate care to deliver the best outcomes for you and your family.

  • Multidisciplinary team reviews
  • Evidence-based treatment protocols
  • Personalized care plans

medicines

Our fully stocked pharmacy provides quality-assured medicines with guidance from qualified pharmacists.

  • Authentic, tracked supply chain
  • Drug interaction checks
  • Patient counseling on dosage and safety

bed facility

Comfortable, clean, and well-equipped wards designed to promote healing and privacy throughout your stay.

  • Modern beds with adjustable support
  • Dedicated nursing stations
  • Family-friendly visiting areas

total care

From prevention to treatment and recovery, our care pathway ensures you’re supported at every step.

  • Preventive screenings and counseling
  • Coordinated specialist referrals
  • Post-discharge follow-up and support

Visiting Hours

Maternity Ward

  • Daytime: 12:30 PM - 1:30 PM
  • Evening: 4:30 PM - 7:00 PM

Normal Visiting Hours

  • Daytime: 11:00 AM - 12:30 PM
  • Evening: 4:30 PM - 7:00 PM

Our Insurance Partners

We work with leading insurance providers to ensure your healthcare needs are covered

AON

CIC Insurance

M-TIBA

APA Insurance

Co-operative Insurance

MAKL Insurance

AAR Insurance

Star Discovery

SHA Insurance

KCB Insurance

Chuka University Insurance

Madison Insurance

Britam Insurance

Minet Insurance

AON

CIC Insurance

M-TIBA

APA Insurance

Co-operative Insurance

MAKL Insurance

AAR Insurance

Star Discovery

SHA Insurance

KCB Insurance

Chuka University Insurance

Madison Insurance

Britam Insurance

Minet Insurance

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